Terms Of Use
INTRODUCTION
These Terms of Use ("Terms") of Intropic Limited ("Company," "we," "us," or "our"), a company registered in England & Wales with Company Number 11656145, govern your access to and use of our platform, including our website located at https://intropic.io/, our mobile applications, and all other websites owned or operated by us (collectively, the "Platform"). The Platform provides financial data and/or software solutions to business clients under paid subscription plans and trial arrangements.
By accessing or using the Platform, you acknowledge that you are an authorised user of a business that has entered into a Client Agreement (defined below) with us ("Authorised User"). These Terms apply to anyone who accesses or uses the Platform in any way. Legitimate access is restricted to Authorised Users only. Any reference to 'you' or 'your' in these Terms applies to all users, whether authorised or not, and any specific reference to 'Authorised User' shall, in respect of unauthorised users, be interpreted to impose equivalent obligations as if they were an Authorised User. These Terms tell you the rules for using our Platform. We recommend that you print a copy of these Terms for future reference.
2. RELATIONSHIP TO CLIENT AGREEMENTS
These Terms supplement, and do not replace, any Master Licence Agreement, Trial Agreement, Evaluation Agreement, Order Form, or other contractual agreement (collectively, "Client Agreement") executed between your company and us. Your Client Agreement governs the commercial relationship between your company and us, including but not limited to pricing, payment terms, warranties, indemnification obligations, and limitations of liability.
In the event of any conflict or inconsistency between these Terms and your Client Agreement, the Client Agreement shall govern and control. These Terms address primarily the technical use of the Platform, while legal and commercial matters are governed by your Client Agreement.
3. ACCESS AND ACCOUNT SECURITY
Eligibility
Access to the Platform is limited to Authorised Users of businesses that have entered into a valid Client Agreement with us. The Platform is not available to the general public.
Account Registration
To access the Platform, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Security
As an Authorised User, you are responsible for:
Maintaining the confidentiality of your account credentials
Using two-factor authentication (2FA) as required for all account access
All activities that occur under your account
Immediately notifying us of any unauthorised use of your account or any other breach of security
We reserve the right to disable any user account if we reasonably believe you have violated these Terms.
4. PLATFORM USAGE AND RESTRICTIONS
Licensed Use
Subject to these Terms and the Client Agreement, we grant you a temporary, non-sublicensable, non-transferable, non-exclusive, and revocable, limited licence to access and use the Platform as set forth in the Client Agreement.
Prohibited Activities
You shall not:
Conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Platform for any purpose, including the development, training, fine-tuning or validation of Artificial Intelligence (“AI”) systems or other models;
Use any "robot," "bot," "spider," "scraper" or other automated device, programme, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our Platform or any data, content, information or services accessed via the same;
Use any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models;
Introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
Attempt to gain unauthorised access to our Platform, the server on which our Platform is stored, or any server, computer or database connected to our Platform;
Attack our Platform via a denial-of-service attack or a distributed denial-of-service attack;
Licence, sublicence, sell, resell, transfer, assign, distribute, or otherwise commercially exploit the Platform unless permitted in the Client Agreement;
Modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Platform, unless permitted in the Client Agreement;
Access the Platform to build a similar or competitive product or service;
Copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Platform except as expressly permitted;
Interfere with or disrupt the integrity or performance of the Platform; and
Send or store infringing, obscene, threatening, or otherwise unlawful material.
Breaching these provisions may violate applicable laws and could result in termination of your access to the Platform. For serious violations, we reserve the right to take appropriate legal action and, where required by law, to cooperate with relevant authorities.
5. INTELLECTUAL PROPERTY
Our Intellectual Property
The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by us, our licensors or Third Party Providers (defined below), or other providers of such material (collectively, “Contributors”) and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Feedback
If you provide us with any feedback or suggestions regarding the Platform ("Feedback"), you hereby grant us an irrevocable, perpetual, royalty-free right to use the Feedback in any manner we deem appropriate.
Our Trade Marks
Our trademarks and trade names are registered and protected by applicable laws. You are not permitted to use them without our prior written approval, subject to any terms in the Client Agreement.
How You May Use Material on the Platform
You may only use, copy, download, print and share materials from our Platform as explicitly permitted in the Client Agreement. Any use, copying, downloading, printing or sharing not explicitly permitted in the Client Agreement is prohibited.
We and Contributors are the owners or the licensees of all intellectual property rights in our Platform and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Our status (and that of any identified Contributors) as the authors of content on our Platform must always be acknowledged.
6. DATA PRIVACY AND SECURITY
Privacy Policy
Our Privacy Policy, available at https://app.intropic.io/privacy-policy, governs our collection, use, and disclosure of your information through the Platform. By using the Platform, you consent to our collection, use, and disclosure of your information as described in our Privacy Policy.
Platform Security
We take reasonable precautions to keep the Platform secure, equivalent to those we use to protect our own confidential information.
We will, to the best of our ability, ensure the Platform is free from viruses and other malicious code.
We do not guarantee that our Platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and systems with appropriate security software when accessing the Platform.
7. THIRD-PARTY SERVICES AND CONTENT
Third-Party Content
The Platform may incorporate data, products and services from third parties ("Third Party Providers"). Your use of such Third Party Provider content is subject to any applicable Third Party Provider Licences terms, accessible at https://intropic-info.io/third-party-provider-terms, direct licenses with Third Party Providers as relevant to the particular service you are receiving on the Platform.
The Platform may also contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
App Store Provisions
If you download our mobile application from Apple's App Store or Google Play Store, you acknowledge and agree:
These Terms are between you and us, not with Apple or Google. We, not Apple or Google, are solely responsible for the mobile application and its content;
Apple and Google have no obligation to furnish maintenance or support services for our mobile application;
In the event of any failure of our mobile application to conform to any applicable warranty, you may notify Apple or Google, and they may refund the purchase price for the mobile application to you (if applicable);
Apple and Google are not responsible for addressing any claims by you or any third party relating to our mobile application, including product liability claims, regulatory compliance claims, and consumer protection claims;
In case of intellectual property infringement claims related to our mobile application, we, not Apple or Google, are responsible for the investigation, defense, and resolution of such claims;
You represent that you are not located in a country subject to government embargo or designated as "terrorist supporting" and are not on any governmental restricted parties list; and
Apple, Google, and their subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them.
Links To and From Our Platform
You may only link to our home page if permitted by a Client Agreement or prior written consent by us, and nonetheless provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
8. WARRANTIES, LIABILITY, AND INDEMNIFICATION
All warranties, limitations of liability, and indemnification obligations between the business you represent and us are exclusively governed by the Client Agreement.
9. TERM AND TERMINATION
These Terms shall remain in full force and effect while you use the Platform. However, the term of your access to and use of the Platform is governed by the Client Agreement.
Subject to the Client Agreement, we reserve the right to terminate or suspend an Authorised User's access to the Platform immediately, without prior notice or liability, for any violation of these Terms,. Upon termination, your right to use the Platform will immediately cease.
The provisions of these Terms which by their nature should survive termination shall survive termination. Termination of these Terms does not automatically terminate the Client Agreement, which will remain in effect according to its terms.
10. CHANGES TO THESE TERMS AND THE PLATFORM
We may amend these Terms from time to time. Every time you access our Platform, please check these Terms to ensure you understand the terms that apply at that time.
We may update and change our Platform from time to time to reflect changes to our products, our users' needs, and our business priorities. We will try to give you reasonable notice of any major changes.
We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
11. GOVERNING LAW AND DISPUTE RESOLUTION
The governing law and dispute resolution procedures applicable to these Terms and your use of the Platform shall be as set forth in the Client Agreement. All disputes arising out of or relating to these Terms or the Platform shall be resolved in accordance with the dispute resolution provisions set forth in the Client Agreement.
12. MISCELLANEOUS
The Client Agreement, together with these Terms, constitutes the entire agreement between the business you represent and us regarding the Platform. In case of any conflict or inconsistency, the Client Agreement shall govern and control.
No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control.
If you have any questions about these Terms, please contact us at:
Intropic Limited
30 Churchill Place, London E14 5RE, United Kingdom
intropic@support
Last updated: 6th March 2025